A Message to BWM Customers About the Coronavirus, from President Joe Zago
Basement Waterproofing of Michigan
Michigan's Leading
Basement Contractor
Learn more
Free Estimates!
Click or Call Now

Basement Waterproofing of Michigan Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Clear Filter


Sales representative Tim was deceptive in several topics.Example down playing cracks in floor and walls.Not offering quotes.Said the job in his opinion wasn’t necessary. ? He should retire in my opinion.He’s lost the zest for sales.Other company’s offered the same thing that was needed and less deceptive.The actual workers seemed to work hard. Basement still damp, but the salesperson was horrible.

Troy, MI

Great friendly service.

Warren, MI

I had my Storm Drain blown out and given multiple Rains since with no leakage, it appears to have solved the problem.

Redford, MI

Awesome job, great people

Oakland, MI

Amazing work! Trustworthy, especially since I could not be at the house during the actual work. Communication was awesome!

The workers were fantastic they did an awesome job. The customer service when calling and dealing with setting up the job was not so good.

Everything went very well.

Royal Oak

We have not had any water since we had our work done(and we have had record rains). Our only complaint is they never came back when we called to have them refill where the outside had settled. We finally did it ourselves.

Detroit, MI

Royal Oak, MI

I love this company! I tell everyone about BW of MI. Clean, efficient and so professional!

Garden City, MI

Job was done good, fast, neat.

Macomb, MI

Amazing customer service, super professional. VERY happy with the finished job. Grateful!

Detroit, Mi

Troy, MI

The crew was professional and meticulous about cleaning up. No water in our basement since the job was completed.

Royal. Oak, MI

The fact is before I had the Basement Waterproofing crew look at my basement I would get water seeping through my walls and wet spots on the floor when it rained. Three days later when the job was completed I have not had a problem in past six months. Great working crew, very professional and took every effort to make sure any dust from cutting up the cement floor did not infiltrate the house. Job well done!

Macomb, MI

Very pleased from beginning to ending. I world recommend to anyone. Very organized crew. No messes left behind. Job well done.

Detroit,, MI

Excellent services no leaks since install

Dearborn, MI

With all the rain this year; my mind was at ease. No water in my basement! I would recommend this company they did a great job; very professional.

Detroit,, MI

Excellent services no leaks since install

Westland, MI

I just received a quote,, I did not hire you for any services but if I do in the future you will be my first call.

West Bloomfield, MI

Work not done at this time.

Linden, MI

They were outstanding, communicative, reasonably priced, and responsive. We couldn’t be happier with results. And no water in our walkout since the job!

Benford, MI

I love my basement no more water coming in

Hazel Park, MI

All staff bent over backwards to make this an excellent experience. The workmen put in 10/12 hour days. The supervisors, especially Kiko, answered any questions I had. The office staff, especially Robert and Becky, were knowledgeable, friendly, and helpful. If you want your work done right, call BWM.

Southfield, MI

Very polite young men, As clean as could be with the messy job they had to do. Worked during the Covid and wore their masks in the house and when talking to me. Kept me informed as to how the job was going and # of days left to finish. I have recommended them to all my ladies in my group of friends if needed it was a good company for the job.

Str.hgts., MI

Canton, MI

Southgate, MI

Warren, MI

The first call I was told the company did not do that work. Called back and was told yes they did. The work was great and the problem was fixed.

Benford, MI

I love my basement no more water coming in

Sterling Heights, MI

Great work at a fair price.

Eastpointe, MI

Eastpointe, MI

Canton, MI

The service was impeccable. I was highly impressed and would recommend this company. Perfect cleanup and great repair!

Rochester Hills, MI

It is more than one year now since we got this done. So far no issues.

Ann Arbor, MI

Good experience with estimator

Monroe, MI

Overall pretty good


Had several inches of water the fist spring, the pump failed. Had water come in one section last spring, less water but not waterproof.. I should have sent you the video my neighbor sent me but thought why bother, nothing can be done.

Garden City, MI

Cleveland and Crew were great. Kept us informed step by step. Water problem is solved.

Detroit, MI

Posted on Facebook
Great company! Great work led by Mike and his crew. I highly recommend Basement Waterproofing Michigan!

Utica, MI

Posted on Facebook
Super customer service and work. Very accommodating to my needs and figured out what needed to be done without pressure or up-selling for the things I didn't. I have a worry free basement now.

Posted on Google
Glad I found this company. It was a good experience from the sales estimate to the installation. The price was not outrageous, the salesperson - Scott - was polite, pleasant and not high pressure. He was competent and did not try to oversell. He showed me pictures of what the completed job would look like and that is how it turned out. The room has no more water seeping through the walls, the floor is dry. The workers who come to my house were all pleasant, kept everything clean , communicated with me on what they were doing and did an amazing job overall. I highly recommend using this company for your basement/ foundation needs.

Waterford, MI

Posted on Angie's List
It was a great experience from start to finish. Scott came out to do the estimate. He explained what I needed, was not high pressure and did not complain or threaten that the deal was not good for more than 24 hours when I asked for time to consider my options. He was pleasant to deal with and his demeanor had a lot to do with my decision to choose Basement Waterproofing Foundation. The price was in line with other bids, so the deciding factor was his professionalism. Once I decided, they put me on the schedule that week. The men that came do the work were very polite and considerate. They actually hauled the buckets of concrete from trenching the basement floor an extra 50 yards to avoid going through the house at all. They communicated with me frequently to let me know where they were at in the process and what i should expect next. They were conscious about concrete prep clean-up, taking care not to leave any signs they were even there. I would hire again and highly recommend this company.

Belleville, MI

Finally, I have a dry basement!

Farmington Hills, MI

Chris was very knowledgeable about process of getting my basement repaired. The crew worked quickly and efficiently. Recommend your company to my sister.

Troy, MI

We only had an estimate, not an service yet.

Livonia, MI

Posted on Angie's List
very well. they covered everything and were very through. no mess at all

Sterling Heights, MI

No leaks since the job was done. Workers stayed late to finish the job in one day.

Sterling Heights, MI

I was more than happy choosing BWM. From sales, to service they provided a professional and timely fix for my home woes. I will most definitely choose BWM for any future foundation needs.

West Bloomfield, MI

Working with your company was a wonderful experience from start to finish! My salesman Scott was personable, reliable, friendly and always reachable. Rob and his crew were among the most courteous men I have had in my house to do such a big job. I was very impressed!

Page: 1 2 3 >> 
Basement Waterproofing of Michigan Reviews

4.85 out of 5 stars based on 121 customer reviews.

Review Central